Deposit Account Disclosures/Truth in Savings
"You" and "owner" means the account holder(s) and "we," "us" and the "Bank" means the Katahdin Trust Company. We may change our agreement with you at any time upon prior written notice consistent with any applicable regulatory requirements.
SUMMIT ACCOUNT RELATIONSHIPS
Summit Account Relationships are for those customers who usually maintain $15,000 or more in combined personal deposit accounts and outstanding loan balances other than credit card and commercial loan balances. A Summit Super NOW account is required to establish and maintain a Summit Account Relationship. If you already have a Personal Regular Checking, Freedom Checking, or Personal Super NOW Account, we may convert your account to a Summit Super NOW Account if you become a Summit Account Relationship customer. You must apply for and be accepted by the Bank to have a Summit Account Relationship. Summit Account Relationship customers may obtain higher interest rates on many of our most popular deposit products for which interest is paid. These higher rates for Summit Account Relationship customers, and the associated Annual Percentage Yields (APYs) are indicated on the Rates & Calculators section of our website.
MINIMUM BALANCE AND MAINTENANCE FEE:
- You must deposit $50 into a Summit Super NOW or Personal Regular Checking Account to open this account.
- You must maintain an average daily balance of $15,000 or more during the statement cycle in combined deposits (including Personal Regular Checking, Freedom Checking, Summit Super NOW, Savings, Money Market, CD, IRA, and/or Christmas Club accounts) and outstanding loan balances (including outstanding home equity line of credit, mortgages, installment loans and Ready Reserve) to avoid the imposition of a monthly $12.00 Summit Relationship maintenance fee.
- The average daily balance is used to determine whether or not to impose a maintenance fee on your account. The average daily balance is calculated by adding the principal in the account for each day of the period and dividing that figure by the number of days in the period.
INTEREST RATE AND OTHER INFORMATION ABOUT SUMMIT ACCOUNTS:
- Interest rates and annual percentage yields for all Summit deposit accounts are listed in the Rates & Calculators section of our website. There are Summit Super NOW, Statement Savings, Fixed Rate Certificates of Deposit and IRA Fixed Rate and IRA Variable Rate Certificates of Deposit accounts. Please see individual product listings for rate information about these accounts.
- Other Information (such as balance computation, compounding and crediting and accrual of interest) about Summit deposit accounts is contained in the specific Summit Account disclosures which follow.
OTHER BENEFITS:
There are other no-cost or low-cost benefits with your Summit Account. Please refer to the Summit Account portion of our website for details.
ONLINE BANKING
Katahdin Trust Company's Online Banking service is available to individual and joint owners of Summit Super NOW, Personal Regular Checking, Freedom Checking, and Personal Super NOW accounts.
We do not permit Online Banking access to Passbook Savings Accounts.
Please refer to our "Online Banking Agreement and Disclosure" and our "Electronic Funds Transfer Act Disclosure" for the features that are available with Online Banking.
Only owners of a Summit Super NOW, Personal Regular Checking, Freedom Checking, or Personal Super NOW account are eligible for the Bill Payment service of Online Banking.
There is no charge for Online Banking. The fees for the Bill Payment service are as follows:
Summit Account Relationship holders |
$3.95 per statement cycle; no limit on number of bills paid |
Non-Summit Account holders |
$5.95 per statement cycle for 10 bills paid; $.35 for each item over 10 |
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OTHER FEES:
The following special fees apply to Online Banking:
| Copy of Online Banking Bill Payment Check |
$11.00 per copy |
| Overdrafts - Online Banking Bill Payment Transactions |
| Freedom checking |
$53.00 |
| All other accounts |
$50.00 |
Stop Payments on Online Banking Bill Payments |
$45.00 |
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Business Online Banking is available to business account holders. Please contact us for more information.
PERSONAL REGULAR CHECKING ACCOUNT
MINIMUM BALANCE AND MAINTENANCE FEE:
- You must deposit $50.00 to open this account.
- You must maintain an average daily balance of $500.00 in the account to avoid the imposition of a maintenance fee of $7.00 for each statement cycle. The monthly maintenance fee will be waived for Summit Account Relationship customers.
- The maintenance fee does not apply to senior citizens (age 60 and over) provided you properly notify us.
- The average daily balance is used to determine whether or not to impose a maintenance fee on your account. The average daily balance is calculated by adding the principal in the account for each day of the period and dividing that figure by the number of days in the period.
INTEREST:
This account does not earn interest.
OTHER FEES:
Please see the "Fees for General Services" section of our website for additional fees that may apply to this account.
FREEDOM CHECKING
MINIMUM BALANCE AND MAINTENANCE FEE:
- You must deposit $50.00 to open this account.
- There is no minimum or average balance requirement for this account.
- There is no monthly maintenance fee on this account.
INTEREST
This account does not earn interest.
OTHER INFORMATION:
Ready Reserve and savings or checking (overdraft protection) is not available with this account.
Overdraft charges may be different for this account (please refer to our "Fees for General Services" brochure for these fees).
BUSINESS REGULAR CHECKING ACCOUNT
MINIMUM BALANCE AND MAINTENANCE FEE:
- You must deposit $50.00 to open this account.
- A maintenance fee of $7.00 for each statement cycle will be charged to the account. In addition, a fee of $.10 for each deposit, $.11 for each deposited item and $.15 for each check paid will be assessed.
- An earnings credit, at a rate to be determined by the Bank in its discretion and changeable at any time without notice, and based on the average collected balance, will be applied to the maintenance fee, but will not exceed the maintenance fee.
- Non profit organizations will pay a maintenance fee of only $1.00 for each statement cycle, will not pay a per-check or a per-item fee and will not receive an earnings credit.
- The $1.00 maintenance fee for non profit organizations will be waived provided the average daily balance in the account is at least $500.00.
INTEREST:
This account does not earn interest.
OTHER FEES:
Please see the "Fees for General Services" section of our website for additional fees that may apply to this account.
BUSINESS VALUE CHECKING
MINIMUM BALANCE AND MAINTENANCE FEE:
- You must deposit $50.00 to open this account.
- You must maintain a $5,000.00 average daily balance in the account to avoid the imposition of a maintenance fee of $10.00 for each statement cycle.
INTEREST
This account does not earn interest.
TRANSACTION LIMITATIONS:
After the account is opened, you may make additional deposits
in any amount and at any time.
PERSONAL SUPER NOW ACCOUNT
MINIMUM BALANCE AND MAINTENANCE FEE:
- You must deposit $50.00 to open this account.
- You must maintain a minimum balance of $750.00 in the account each day to obtain the annual percentage yield.
- You must maintain an average daily balance of $750.00 in the account to avoid the imposition of a $8.00 maintenance fee for each statement cycle.
- The average daily balance is used to determine whether or not to impose a maintenance fee on your account. The average daily balance is calculated by adding the principal in the account for each day of the period and dividing that figure by the number of days in the period.
INTEREST RATE INFORMATION:
- Interest rates and annual percentage yields for all accounts are listed on the Katahdin Trust Company Rates & Calculators portion of our website.
- If your daily balance is at least $750, but less than $2,500, one interest rate will be paid on the entire balance in your account; and
- If your daily balance is at least $2,500, another interest rate equal to or higher than the rate for the first tier will be paid on the entire balance in your account.
- The annual percentage yield assumes that the interest will remain on deposit.
- Your interest rate and annual percentage yield may change. At our discretion, we may change the interest rate on your account at any time.
- Personal Super NOW accounts earn interest if your daily balance is at least $750.
- If your daily balance is less than $750, no interest will be paid.
BALANCE COMPUTATION METHOD:
We use the daily balance method to calculate the interest on your account. This method applies a periodic rate to the principal in the account each day.
COMPOUNDING AND CREDITING:
Interest for your account will be compounded each statement cycle and credited to your account on the last day of each statement cycle.
ACCRUAL OF INTEREST ON DEPOSITS OTHER THAN CASH:
Interest begins to accrue no later than on the business day that we receive credit for noncash items such as checks.
OTHER FEES:
Please see the "Fees for General Services" section of our website for additional fees that may apply to this account.
SUMMIT SUPER NOW ACCOUNT
The information provided with respect to the Super NOW account is applicable to a Summit Super NOW Account except that:
- This account is only available to Summit Account Relationship holders.
- There is no maintenance fee.
- Interest rates and APYs may be different and are set forth on the Katahdin Trust Company Rate Sheet.
- If your daily balance is less than $1,000, one interest rate will be paid on the entire balance in your account; and
- If your daily balance is at least $1,000, but less than $50,000, another interest rate equal to or higher than the rate for the first tier will be paid on the entire balance in your account; and
- If your daily balance is at least $50,000 another interest rate equal to or higher than the rates for the first and second tiers will be paid on the entire balance in your account
BUSINESS SUPER NOW ACCOUNT
The information provided with respect to the Super NOW account is applicable to the Business Super NOW Account except that this account earns a different interest rate and APY and is subject to different maintenance fees.
MINIMUM BALANCE AND MAINTENANCE FEE:
- You must deposit $50.00 to open this account.
- You must maintain a minimum balance of $750.00 in the account each day to obtain the annual percentage yield.
- A maintenance fee of $8.00 for each statement cycle will be charged to the account. In addition, a fee of $.10 for each deposit, $.11 for each deposited item and $.15 for each check paid will be assessed. These fees are payable regardless of the balance in this or other accounts.
- Non profit organizations will pay a maintenance fee of only $1.00 for each statement cycle and will not pay a per-check or a per-item fee.
- The $1.00 maintenance fee for non profit organizations will be waived provided the average daily balance in the account is at least $750.00.
ADDITIONAL INTEREST RATE INFORMATION:
Please see the Rates & Calculators section of our website for Business Super NOW Account interest rates and annual percentage yields.
- If your daily balance is at least $750, but less than $2,500, one interest rate will be paid on the entire balance in your account; and
- If your daily balance is at least $2,500, another interest rate equal to or higher than the rate for the first tier will be paid on the entire balance in your account.
PASSBOOK AND STATEMENT SAVINGS ACCOUNTS
The following information is generally applicable to both types of savings accounts. However, the two are separately listed on the Rates & Calculators portion of our website and the interest rates and annual percentage yields on the two accounts may differ.
INTEREST RATE INFORMATION:
Interest rates and annual percentage yields for all accounts are listed on the Rates & Calculators section of our website.
- The annual percentage yield assumes that the interest will remain on deposit.
- Your interest rate and annual percentage yield may change. At our discretion, we may change the interest rate on your account at any time.
MINIMUM BALANCE:
- You must deposit $10.00 to open this account.
OTHER FEES:
- You must maintain an average daily balance of $50.00 in the account to avoid the imposition of a monthly $1.00 maintenance fee. The fee will be waived for Summit Account Relationship customers.
- The average daily balance is calculated by adding the principal in the account for each day of the period and dividing that figure by the number of days in the period.
- The maintenance fee does not apply to senior citizens (age 60 and over) or minors (under 18) provided you properly notify us.
- Please see the "Fees for General Services" section of our website for additional fees that may apply to this account.
BALANCE COMPUTATION METHOD:
We use the daily balance method to calculate the interest on your account. This method applies a periodic rate to the principal in the account each day.
COMPOUNDING AND CREDITING:
Interest for your account will be compounded monthly and credited to your account on the last day of each month.
ACCRUAL OF INTEREST ON DEPOSITS OTHER THAN CASH:
Interest begins to accrue no later than on the business day that we receive credit for noncash items such as checks.
TRANSACTION LIMITATIONS:
You may make up to six (6) transfers per calendar month from your Passbook Savings Account or per statement cycle period from your Statement Savings Account by Easy Phone Banking, Online Banking, debit or preauthorized transfer. If any transaction exceeds these limitations the Bank reserves the right to convert your account to a Super NOW account or if you are ineligible to hold such an account, to a Regular Checking Account. Only in-person transfers are allowable on Passbook Savings Accounts.
The Bank, in its discretion, may not allow Passbook Savings Account transactions without presentation of the passbook.
Withdrawals or transfers made in person at the Bank (or at an ATM, for Statement Savings Accounts) are unlimited. Deposit transactions are also unlimited.
SUMMIT STATEMENT SAVINGS ACCOUNT
The information provided with respect to the Statement Savings Account is applicable to a Summit Statement Savings Account except that:
- This account is only available to Summit Account Relationship holders;
- Interest rates and APYs may be different and are set forth on the Rates & Calculators section of our website; and
- There is no maintenance fee.
MONEY MARKET ACCOUNTS
Katahdin Trust Company offers Money Market Accounts and Money Market Plus Accounts. The following information is generally applicable to both types of money market accounts. However, the two accounts are listed separately on the Rates & Calculators section of our website and the interest rates and annual percentage yields on the accounts may differ. Also, our maintenance fee policy and the minimum required to open an account will vary depending on the type of account.
INTEREST RATE INFORMATION:
Money Market Account
- The Money Market Account is a tiered rate account. Please see the Rates & Calculators section of our website for the interest rates and annual percentage yields for these tiers.
- If your daily balance is at least $750 but less than $2,500, one interest rate will be paid on the entire balance in your account;
- If your daily balance is at least $2,500 but less than $100,000, another interest rate equal to or higher than the rate for the first tier will be paid on the entire balance in your account; and
- If your daily balance is at least $100,000, another interest rate equal to or higher than the rates for the first and second tiers will be paid on the entire balance in your account.
- If your daily balance is less than $750, no interest will be paid.
- The annual percentage yield assumes that the interest will remain on deposit.
- Your interest rate and annual percentage yield may change. At our discretion, we may change the interest rates on your account at any time.
Money Market Plus Account
- The Money Market Plus Account is a tiered rate account. Please see the Rates & Calculators section of our website for the interest rates and annual percentage yields for these tiers.
- If your daily balance is at least $750 but less than $10,000, one interest rate will be paid on the entire balance in your account; and
- If your daily balance is at least $10,000 but less than $25,000, another interest rate equal to or higher than the rate for the first tier will be paid on the entire balance in your account; and
- If your daily balance is at least $25,000 but less than $50,000, another interest rate equal to or higher than the rates for the first and second tiers will be paid on the entire balance in your account; and
- If your daily balance is at least $50,000, but less than $250,000, another interest rate equal to or higher than the rates for the first, second, and third tiers will be paid on the entire balance in your account; and
- If your daily balance is at least $250,000 another interest rate equal to or higher than the rates for the first, second, third and fourth tiers will be paid on the entire balance in your account.
- If your daily balance is less than $750, no interest will be paid.
- The annual percentage yield assumes that the interest will remain on deposit.
- Your interest rate and annual percentage yield may change. At our discretion, we may change the interest rates on your account at any time.
- A Katahdin Trust Company Checking Account, Super NOW Account, or Summit Super NOW Account is required to open or maintain a Money Market Plus Account.
MINIMUM BALANCE AND MAINTENANCE FEE:
- You must deposit $50.00 to open the Money Market Account. You must deposit $10,000.00 to open the Money Market Plus Account.
- You must maintain a minimum daily balance corresponding to the minimum amount of each tier in the account each day to obtain the annual percentage yield corresponding to that tier.
- For the Money Market Account, there is no maintenance fee. For the Money Market Plus Account, you must maintain an average daily balance of $10,000 in the account to avoid the imposition of a maintenance fee. You will be assessed a $10.00 maintenance fee if the average daily balance in the account falls below $10,000 for the statement cycle. The fee with respect to Money Market Plus Accounts will be waived for Summit Account Relationship customers.
- The average daily balance is used to determine whether or not to impose a maintenance fee on your account. The average daily balance is calculated by adding the principal in the account for each day of the period and dividing that figure by the number of days in the period.
BALANCE COMPUTATION METHOD:
We use the daily balance method to calculate the interest on your account. This method applies a periodic rate to the principal in the account each day.
COMPOUNDING AND CREDITING:
Interest for your account will be compounded monthly and credited to your account on the last day of each statement cycle.
ACCRUAL OF INTEREST ON DEPOSITS OTHER THAN CASH:
Interest begins to accrue no later than on the business day that we receive credit for noncash items such as checks.
TRANSACTION LIMITATIONS:
You may make up to six (6) transfers per statement cycle period from your account by Easy Phone Banking, Online Banking, debit or preauthorized transfer, but only three (3) may be payments by check, debit card or similar orders to pay to third parties. If any transaction exceeds any of these limitations, the Bank reserves the right to convert your account to a Super NOW account or if you are ineligible to hold such an account, to a Regular Checking Account. Withdrawals or transfers made in person at the Bank or at an ATM are unlimited. Deposit transactions are also unlimited.
OTHER FEES:
Please see the "Fees for General Services" section of our website for additional fees that may apply to this account.
CHRISTMAS CLUB ACCOUNTS
INTEREST RATE INFORMATION:
- Interest rates and annual percentage yields for all accounts are listed in the Rates & Calculators section of our website.
- The Katahdin Trust Company Rates and Annual Percentage Yields reflect both a basic rate and APY and a higher rate and APY if you choose to fund this account through automatic transfer from another account.
MINIMUM BALANCE:
You must deposit $1.00 to open the Account.
BALANCE COMPUTATION METHOD:
We use the daily balance method to calculate the interest on your account. This method applies a periodic rate to the principal in the account each day.
TERM:
The account will mature at the expiration of the initial term agreed to at the inception of the account at which time all principal and accrued interest will be paid. For accounts linked to automatic transfer, the account will automatically renew at maturity after payment of interest and principal. Any renewal will be for a comparable term as the original term (if such a term is then offered) and at the rates offered by the Bank at the time of renewal for Christmas Club Accounts of the same term and amount which are funded by automatic transfers. Accounts not linked to automatic transfer will not automatically renew.
COMPOUNDING AND CREDITING:
Interest for your account will not be compounded and will be credited to your account at maturity.
EFFECT OF CLOSING YOUR ACCOUNT:
You must close your account to withdraw any money prior to maturity. If you close your account before maturity, no interest will be paid.
ACCRUAL OF INTEREST ON DEPOSITS OTHER THAN CASH:
Interest begins to accrue on the business day that we receive credit for the deposit of non-cash items such as checks.
FIXED RATE CERTIFICATES OF DEPOSIT
INTEREST RATE INFORMATION:
- Interest rates and annual percentage yields for all accounts are listed in the Rates & Calculators section of our website.
- We offer certificates for the terms listed in the Rates & Calculators section of our website.
- You will be paid the interest rate and receive the APY corresponding to the term selected which appears on the Rates & Calculators section of our website on the day that you open the account. You will be paid this rate until the first renewal of the certificate.
- The annual percentage yield assumes that the interest will remain on deposit until your certificate of deposit matures.
MINIMUM BALANCE:
There is a minimum balance of $500.00 to open the account. You must maintain the required minimum balance in the account each day to obtain the annual percentage yield.
BALANCE COMPUTATION METHOD:
We use the daily balance method to calculate the interest on your account. This method applies a periodic rate to the principal in the account each day.
COMPOUNDING AND CREDITING:
Interest for your account will be compounded monthly and credited to your account each month.
TERM:
Your certificate will mature at the expiration of the initial term that you selected at the inception of the certificate from the terms available on our website.
ACCRUAL OF INTEREST ON DEPOSITS OTHER THAN CASH:
Interest begins to accrue on the business day that you open the account.
TRANSACTION LIMITATIONS:
After the account is opened, you may not make deposits into the account until maturity. You may make withdrawals of interest that has been credited at any time prior to maturity. Withdrawals of principal are subject to penalties indicated below.
EARLY WITHDRAWAL PENALTIES:
A penalty may be imposed for early withdrawal of principal. The penalty will equal interest (at the rate payable on the account) on the funds withdrawn for the number of months indicated below. The penalty applies regardless of whether the amount of such interest has been earned and regardless of the amount of time that the funds have been in the account.
| Original Certificate Maturity |
Number of Months' Interest Penalty on the Amount Withdrawn |
| Less than three months |
All of the accrued interest |
| At least three but less than six months |
Three months |
| At least six but less than twelve months |
Three months |
| At least twelve but less than twenty-four months |
Six months |
| Twenty-four months and over |
Nine months |
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In the case of death or judicially-declared mental incompetence of an owner, the penalties will be waived.
RENEWAL POLICY:
Except for jumbo certificates (certificates of at least $100,000), this account will be automatically renewed at maturity. You have a grace period of ten (10) calendar days after the maturity date to withdraw the funds without being charged or to notify us not to renew the certificate. If you choose not to renew and do not instruct us to place the funds in another type of account then offered by the Bank for which the funds qualify, you will not earn interest on the funds after maturity. Any renewal will be for the same term as the original term (if such a term is then offered) and at the rates offered by the Bank at the time of renewal for certificates of the same term and amount.
Jumbo certificates do not automatically renew. If you do not renew the account, the funds will be placed in a non interest bearing account.
Additional Requirements: You may be required to present your certificate to conduct any transactions in this account.
EASY ACCESS CERTIFICATE OF DEPOSIT
The information with respect to Fixed Rate Certificates of Deposit is applicable to the Easy Access Certificate of Deposit except that:
- This account is available for only a six month term; and
- You may make one withdrawal of principal per six month term without penalty; and
- Additional withdrawals within the six month term will be subject to the Early Withdrawal Penalties shown elsewhere in this disclosure; and
- If withdrawals reduce your balance to less than $500.00, Katahdin Trust Company will transfer your Easy Access Certificate of Deposit to a Statement Savings Account; and
- You may make unlimited deposits into this account within the six month term provided that each deposit is at least $500.00; and
- Interest rates and APYs may be different and are set forth in the Rates and Calculators section of our website.
SUMMIT CERTIFICATES OF DEPOSIT
The information provided with respect to Certificates of Deposit is applicable to Summit Certificates of Deposit except that:
- This account is only available to Summit Account Relationship holders; and
- Interest rates and APYs may be different and are set forth in the Rates & Calculators section of our website.
IRA/SEP FIXED RATE CERTIFICATES OF DEPOSIT
All of the disclosures applicable to Fixed Rate Certificates of Deposit are also applicable to IRA/SEP Fixed Rate Certificates of Deposit except to the extent that the following provisions are inconsistent, in which event the following provisions govern. The interest rates and APYs listed in the Rates & Calculators section of our website for Fixed Rate Certificates of Deposit are also applicable to IRA/SEP Fixed Rate Certificates of Deposit.
RENEWAL POLICY:
This account will be automatically renewed at maturity. You have a grace period of ten (10) calendar days after the maturity date to withdraw the funds without being charged or to notify us not to renew the certificate. If you choose not to renew and do not instruct us to place the funds in another type of account then offered by the Bank for which the funds qualify, you will not earn interest on the funds after maturity. Any renewal will be for the same term as the original term (if such a term is then offered) and at the rates offered by the Bank at the time of renewal for certificates of the same term and amount.
The same withdrawal penalties apply as apply for Fixed Rate Certificates of Deposit. However, additional penalties may be imposed under certain conditions by IRS Regulations. Please consult your tax advisor for information on any such penalties.
SUMMIT IRA FIXED RATE CERTIFICATES OF DEPOSIT
The information provided with respect to IRA Fixed Rate Certificates of Deposit are applicable to Summit IRA Fixed Rate Certificates of Deposit except that:
- This account is only available to Summit Account Relationship holders; and
- Interest rates and APYs may be different and are set forth in the Rates & Calculators section of our website.
IRA/SEP VARIABLE RATE CERTIFICATES OF DEPOSIT
All of the disclosures applicable to IRA/SEP Fixed Rate Certificates of Deposit are also applicable to IRA/SEP Variable Rate Certificates of Deposit except to the extent that the following provisions are inconsistent, in which event the following provisions govern.
MINIMUM BALANCES:
- You must deposit $10.00 to open this account.
- You must maintain a minimum balance of $10.00 in the account each day to obtain the annual percentage yield.
INTEREST RATE INFORMATION:
- Interest rates and annual percentage yields for IRA/SEP Variable Rate Certificates of Deposit are listed in the Rates & Calculators section of our website.
- We offer certificates for the terms listed in the Rates & Calculators section of our website.
- The annual percentage yield assumes that the interest will remain on deposit until your certificate of deposit matures.
- Your interest rate and annual percentage yield may change. At our discretion, we may change the interest rate on your account at any time.
TRANSACTION LIMITATIONS:
After the account is opened, you may make additional deposits in any amount and at any time.
SUMMIT IRA VARIABLE RATE CERTIFICATES OF DEPOSIT
The information provided with respect to IRA Variable Rate Certificates of Deposit are applicable to Summit IRA Variable Rate Certificates of Deposit except that:
- This account is only available to Summit Account Relationship holders; and
- Interest rates and APYs may be different and are set forth in the Rates & Calculators section of our website.
COMPLAINT RESOLUTION PROCEDURE:
If you have a dispute with the Bank regarding your deposit account, contact the Bank's Deposit Compliance Officer and attempt to resolve the dispute directly with the Bank. If the Bank fails to resolve the problem, write a letter detailing the problem and the resolution you are seeking to:
Consumer Outreach Program
Bureau of Banking
36 State House Station
Augusta, ME 04333-0036
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The Bureau of Banking will acknowledge receipt of your complaint promptly and will investigate your claim. You will be informed of the results of their investigation.
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