Online Banking Forgotten Password

1. Go to the Online Banking Login page
2. Under "Forgot your password?", click the "Click here to reset it yourself" link
3. Enter your User ID
4. Answer the two challenge questions you selected when you enrolled, click "Continue"
5. Enter and confirm a new Password, click "Continue"
6. Click on the "Click here to continue" link which will take you back to the login page
7. Enter your User ID and the new Password you just selected, click "Login"

You may change your challenge questions at any time by going to "User Options" then selecting "Challenge Questions Setup". The challenge questions you select are also used with our Enhanced Login Security feature. Click here to learn more about Enhanced Login Security.

If you forgot your User ID or the answers to your challenge questions, contact our Electronic Banking Department at 1-800-671-5622, Ext. 121 or email info@katahdintrust.com.

The Forgotten Password Feature is only available to Personal Online Banking customers.

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