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Katahdin Trust is now offering EMV (EuroPay, MasterCard and Visa) cards with chip technology. The embedded computer chip provides mFlash Contentore security and wider international acceptance.

A microchip embedded in the card adds a new layer of protection against fraud for purchases made at the point of sale with a chip-activated terminal. Information programmed into the chip is personalized for your account and each transaction generates a unique code, adding an extra safeguard against unauthorized use and counterfeiting.

These cards are already in wide use around the world and are now becoming the standard in the U.S.

 


 

Follow these steps to use your card at a chip-enabled terminal:

EMV Chip Card
EMV Chip Card 2

 

  1. Insert your card, face up and chip end into the chip-enabled terminal.
  2. Leave the card in the terminal during the entire transaction.
  3. Follow the instructions on the screen and either sign your name or enter your PIN as needed. Be sure to remove your card and take your receipt when the transaction is complete.

 If a merchant is not yet chip-enabled, you can continue to swipe your card to pay as you always have.

 

Online or phone purchases.

Provide your card information as you have done in the past. Chip cards will not change the way payments are made online or by telephone.


 

When will the change happen?

Even though chip cards have started being issued in the U.S. and some merchants have already installed chip-enabled card terminals for payment, the entire conversion process is expected to take a few years to complete.

That's why chip cards will continue to have a magnetic stripe on the back. That way, if a merchant's terminal or an ATM is not yet chip-enabled, your transaction can still be processed using the magnetic stripe as it is today.

 

When will I get my chip card?

All Katahdin Trust personal and business debit cards and business credit cards are currently being issued as chip cards. If you have a card without a chip, you will receive a chip card when your current card expires. Once your new card arrives, be sure to activate it for use and then destroy your old card.

There is no need to request a new debit card. You will automatically receive your new chip card in the mail before your card's expiration date. There is no extra charge for the new chip card. In the meantime, please note that your current debit card is still secure - the chip simply adds an extra level of security for in-store purchases.

 

How am I protected?

With Zero Liability–All debit and credit cards that we issue come with 'zero liability protection,' so you are not held liable for unauthorized transactions if a card is stolen, lost or fraudulently used at a merchant or online. It is important that you promptly report a lost or stolen card or any suspicious transactions. See the applicable agreement for your account on liability and reporting requirements for unauthorized transactions. Learn more at VisaChip.com

Safety Tip: Periodically check to ensure we have your current phone number, email and mailing address on file so you can be contacted quickly if necessary.


 

Contact us for more information

Call us at 1-855-331-3221 or stop in to your local branch if you have additional questions about chip cards, or if you are interested in opening an account.

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