Maine Cash Access
We're proud to be a member of the Maine Cash Access ATM alliance. Giving you surcharge free access to more than 220 ATMs across the state. Visit mainecash.com to see the participating banks and ATM locations.
Is your card missing, stolen or declined?
If you need to report a lost or stolen card, if you see a transaction on your account you didn’t make, or if your card was declined although you have sufficient funds please give us a call right away.
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1-855-331-3221 or (207) 521-3221 Mon-Fri 8am-5pm (ET), option 3 |
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1-800-472-3272 after hours, option 2 |
Already have the CardValet® App? Temporarily turn "off" your debit card the moment you realize your card is lost or stolen. When you find your card, you can simply turn your card back "on".
Debit Card Fraud Monitoring
As part of our commitment to protecting your financial information and to help reduce card-related fraud, we monitor your debit card usage for any unusual activity. You will receive an automated phone call if unusual activity is detected on your card. If you cannot be reached by phone and transactions are being questioned, your card may be temporarily blocked for your protection. If this has happened, please call 1-855-331-3221 Mon-Fri 8am-5pm, option 3 or after hours call 1-800-472-3272, option 2.
You can manage how and where your debit card is used and receive alerts with the CardValet® App. You can even temporarily turn "off" your debit card the moment you realize your card is lost, stolen or if you suspect fraud. When you find your card, you can simply turn your card back "on".
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