Maine Cash Access
We're proud to be a member of the Maine Cash Access ATM alliance. Giving you surcharge-free access to more than 100 ATMs across the state. Visit mainecash.com for a full list of participating banks and ATM locations.

Is your debit card missing, stolen, or declined?
To report a lost or stolen card, if your card was declined or blocked although you have sufficient funds, or if you see a transaction on your account you didn’t make, please give us a call right away:
Monday - Friday: 8 am - 5 pm
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1-855-331-3221 option 3 to speak with a local Katahdin representative.
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After Hours
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1-800-472-3272 option 2 to speak with our Card Processing Center. NOTE: If your card was declined or blocked, please proceed with option 2 to report a lost or stolen card, which includes assistance with declined transactions due to possible card fraud.
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Still need help? Send us a direct message on Facebook.
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Already have the CardValet® App? Temporarily turn "off" your debit card the moment you realize your card is lost or stolen. When you find your card, you can simply turn your card back "on".
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Debit Card Fraud Monitoring
We're committed to protecting your financial information and to help reduce card-related fraud. We regularly monitor your debit card usage for any unusual activity. If unusual activity is detected on your card we will notify you immediately by phone or text message. If you can't be reached and transactions are being questioned, your card may be temporarily blocked for your protection. If this has happened, please call 1-855-331-3221 Mon-Fri 8am-5pm, option 3 or after hours call 1-800-472-3272, option 2.
[!] Katahdin will NEVER call, text, or send emails asking you to provide sensitive banking information. Never give out your social security number, account number, online banking username, or password over the phone unless you initiate the call to a phone number that you know is legitimate.
You can manage how and where your debit card is used and receive alerts within online banking, the Katahdin Mobile Banking App or with CardValet®. You can temporarily turn "off" your debit card the moment you realize your card is lost, stolen or if you suspect fraud. When you find your card, you can simply turn your card back "on".
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