Contact Us

We're here to help.

It's easy to get in touch with us. Let our local friendly staff help answer your questions and find the right products to suit your financial goals.

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Call Us

1-855-331-3221
Monday - Friday
8:00 am - 5:00 pm ET

Commercial
1-800-221-2542

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Email

Send an email to info@katahdintrust.com or send us a secure message

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Live Chat

Chat instantly with one of our representatives during business hours

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Locations

View all branch locations and hours

Customer Support

Important Phone Numbers

Connect with the people and information you need. Here are the important phone numbers you need to know.

VIEW IMPORTANT PHONE NUMBERS

Report Lost/Stolen Debit Card, Fraudulent or Declined Transactions

1-855-331-3221 Mon-Fri 8am-5pm (ET), option 3

1-800-472-3272 after hours, option 2

VIEW LOST OR STOLEN CARD DETAILS

Mailing Address

Katahdin Trust Company
PO Box 36
Houlton, ME 04730

Telephone Banking System

Use your phone to access your Katahdin account and perform simple tasks at all hours. You'll enjoy the time-saving convenience that lets you move on to more important things.

EXPLORE TELEPHONE BANKING

Update Contact Information

Have you moved recently or changed your contact information? Let us know your new mailing address, email, or telephone number.

Please call us at 1-855-331-3221 or contact your local branch.

Locations & Hours

Holiday Schedule

While we're always dedicated to serving you, we also close our offices to observe these important holidays throughout the year.

VIEW OUR HOLIDAY HOURS

Important Phone Numbers

Connect with the people and information you need.

We’re dedicated to exceeding our customers’ expectations. Whether it's a lost debit card or questions about refinancing your home, feel free to reach out to us at any time via phone, e-mail, chat, or 24/7 online. We’ll do all we can to help and won’t rest until your questions are answered or your problems are resolved.

[!] Katahdin Trust Company will NEVER call, text, or send emails asking you to provide sensitive banking information. Never give out your social security number, account number, online banking username, or password over the phone unless you initiate the call to a phone number that you know is legitimate.

Function	Contact Information
Online & Mobile Banking Help Desk Monday - Friday 8:00am - 5:00pm ET	Local: (207) 521-3221 Toll Free: 1-855-331-3221, option 2
Online Bill Pay Support Monday - Sunday 7:00am - 1:00am ET	1-855-867-0015
Business eCheck Deposit Support	Email: echecksupport@katahdintrust.com
Report your Lost/Stolen Debit Card, Fraudulent or Declined Transactions	1-855-331-3221 Mon-Fri 8am-5pm (ET), option 3 1-800-472-3272 after hours, option 2
Activate Your Debit Card or Change Your PIN	1-800-992-3808
Easy Phone Banking	1-800-949-8562
Merchant Services Support	1-855-331-3221, Mon-Fri 8am-5pm (ET), option 7

Get support from our team of experts. We're ready to help.

Balancing your life and money sometimes requires assistance from a trusted banking team.

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