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Contact Us

Katahdin Trust is committed to helping you achieve your personal and business financial goals with the highest level of customer satisfaction possible. We offer several ways to reach us and talk to a real, local person. We're here to help, so contact us today using one of the methods below.

Reach Us Online

Send an Email

For general inquiries, suggestions or comments e-mail info@katahdintrust.com

Complete our Survey

To help us better serve you, please take a minute to fill out our online Customer Satisfaction Survey.

Secure Message Center

All messages are encrypted when sent to help protect your personal information, such as Account Numbers and Social Security Numbers. Click here for our secure contact form.

Stop By

Choose from one of our 19 full-service offices near you. Click here for branch locations and hours.

Write Us

Katahdin Trust Company
PO Box 36
Houlton, ME 04730

Call Us

Click here to view our holiday hours

Personal and Business Online Banking Help Desk

Located at our Houlton Operations Center

Local: (207) 521-0455, ext. 12111 or Toll Free: 1-855-331-3221
Mon-Fri 8am-5pm (ET)

eCheck Deposit Help Desk

Located at our Houlton Operations Center

Local: (207) 521-0455, ext. 12111 or Toll Free: 1-855-331-3221
Email: echecksupport@katahdintrust.com
Secure Chat

Bill Payment Support

Mon-Sun 7am-1am (ET)

Change your VISA® Debit Card PIN


Report your lost/stolen VISA® Debit Card

Mon-Fri 8am-5pm (ET)

after normal business hours

If your VISA® Debit Card is damaged and you need to order a replacement, please visit your local branch.

Already have the CardValet® App? Temporarily turn "off" your debit card the moment you realize your card is lost or stolen. When you find your card, you can simply turn your card back "on".

Get your new debit card instantly!

Visit any Katahdin Trust Branch to request a temporary debit card for instant access to your account until you receive your permanent card in the mail.

For newly opened accounts and lost, stolen, or damaged replacement debit cards.

Connect With Us

At Katahdin Trust we want to interact with our customers. There are several ways we can communicate and share thoughts, ideas and suggestions. 

Facebook Icon Blue Like us on Facebook.  Please check out our Facebook page and while you're there, find out about community events, get valuable financial tips, learn about our history, and meet our employees.  
YouTube Square Watch us on YouTube.  Visit our YouTube channel to see our TV commercials. Here we'll share our banking products in a visual and fun way.
LinkedIn Icon Connect with us on LinkedIn.  Katahdin Trust values the relationships that we have with area businesses. We're here to help and would love to connect with you on LinkedIn for all things business. Here you can learn more about our employees and our company.
Twitter Follow us on Twitter.  @KatahdinTrust is a great resource for community events,  valuable financial tips, and a fun way to stay engaged with the Bank.

Address Change Request

If you have moved to a new location, please visit or call your nearest branch to update the address on your account(s).

Employment Opportunities

Click here to view our current openings

Personnel Manager
PO Box 36
Houlton, ME 04730
1-800-671-5622, ext. 11911


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